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Request A RGA

Anchor Fluid Power Returns Policy:

  • All returns are subject to a restock fee that will be determined based on the specifics of a given return.
  • No returns of parts purchased more that 12 months prior to RGA request.
  • Once RGA# is issued, it is valid for 30 days. Any parts received after RGA# expires will be treated as not having an RGA # and returned to the customer at customer’s expense.
  • Anchor will inspect parts upon return and if any issues are found that require customer disposition, AFP will contact customer and customer has 5 business days to provide information. After 5 days, parts will be scrapped.
  • Customer must request RGA# (via this form or through customer service) and accept terms of return prior to RGA# being issued. Once RGA# is issued, customer may return items listed on the RGA.
  • Packing and paperwork sent with shipment must be marked with a valid RGA# to be received by AFP.

Company*:  
Anchor Salesperson:  
Contact Person*:  
PO#:  
Phone #*:  
Anchor Order #:  
Email*:  
Customer #:  
Fax #*:  
*=Required Field
 
QTY Part Number Reason for return Reorder?
Check the "Reorder?" box above for each part that you want reshipped.
If you are requesting an RGA for more items than available on form, check this box and Customer Service will contact you.
 
   
  Check boxes indicating your acceptance of terms and conditions.
Total RGA package (including skid) is no larger than 28" x 28" x 28". Packages exceeding this size will incur an additional $25 charge.
All parts returned must be packaged properly to prevent damage in shipping. Damaged parts will not be credited.
All parts returned must be returned “like new” and free of nicks, scratches and rust or they will not be credited.
All returned parts must be issued an RGA# by AFP’s Customer Service Dept. PRIOR to them being sent. Parts received without RGA# will be returned to customer at customer’s expense.
I accept all terms and conditions of Anchor Fluid Power’s Return Policy. I understand that failure to follow policy guidelines will result in product being returned or scrapped for no credit.
 
     
                                                                           Location                                                                                                                                                
                                                                              5555 Fair Lane  •  Cincinnati, OH 45227  •  Tel: (513) 527-4444  •  Fax: (513) 527-4449   
                                                                              6529 Cunnigham Road  •  Houston, TX 77041  •  Tel: (713) 856-5558  •  Fax: (713) 856-5502 
  
                                                                                                  Warehouse                                                                                                                           ________  
                                                                              16507-116th Avenue  •  Edmonton, Alberta, Canada T5M 3V1  •  Tel: (800) 677-4756
                                                                              408 Henry Street Unit #2  •  Brantford, Ontario, Canada N3S 7W1   •  Tel: (800) 677-4756

                                                                               North America Toll Free: 1-866-FLANGES (352-6437)  •  sales@anchorfluidpower.com