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Request for RGA

Anchor Fluid Power Returns Policy

  • All returns are subject to a restock fee that will be determined based on the specifics of a given return.
  • No returns of parts purchased more that 12 months prior to RGA request.
  • Once RGA# is issued, it is valid for 30 days. Any parts received after RGA# expires will be treated as not having an RGA # and returned to the customer at customer's expense.
  • Anchor will inspect parts upon return and if any issues are found that require customer disposition, AFP will contact customer and customer has 5 business days to provide information. After 5 days, parts will be scrapped.
  • Customer must request RGA# (via this form or through customer service) and accept terms of return prior to RGA# being issued. Once RGA# is issued, customer may return items listed on the RGA.
  • Packing and paperwork sent with shipment must be marked with a valid RGA# to be received by AFP.
  • No cash refunds. A credit will be issued to your account for future purchase only.

Please fill out the following information:

Fields with (*) are required.

Items to return:

Qty*:

Part Number*:

Reason for return*:

Reorder?:

Add Item

Please check the following boxes indicating your acceptance of terms and conditions:

Total RGA package (including skid) is no larger than 28" x 28" x 28". Packages exceeding this size will incur an additional $25 charge.

All parts returned must be packaged properly to prevent damage in shipping. Damaged parts will not be credited.

All parts returned must be returned like new and free of nicks, scratches and rust or they will not be credited.

All returned parts must be issued an RGA# by AFPs Customer Service Dept. PRIOR to them being sent. Parts received without RGA# will be returned to customer at Customers expense.

I accept all terms and conditions of Anchor Fluid Powers Return Policy. I understand that failure to follow policy guidelines will result in product being returned or scrapped for no credit.
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